Discover how RideTandem works

Sustainable, affordable, tech-backed shuttle buses

Setting up a RideTandem shuttle bus service to and from your business is easy.

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How to set up a RideTandem service

RideTandem services are fully managed - our team and tech take the hassle out of launching and managing a shuttle bus.

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We’ll create a detailed picture of the challenges you’re facing, what type of service meets your requirements and help you to build a business case. 

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Our team finds and vets the best value transport provider from our nationwide network of over 2,000 licensed bus, coach and private hire providers.

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We’ll visit your site to deliver marketing materials, answer staff questions and make sure everyone knows how to use the shuttle service and app.

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Your dedicated account manager will meet with you regularly to ensure your service remains cost-effective and meets your evolving needs.

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24/7 live support

Our team live-monitor journeys - keeping passengers and managers up-to-date at all times. We proactively manage your routes to ensure services run on time as well as keeping them efficient and cost-effective.

We're available through the night and work with any shift patterns.

Talk to us
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Easy to use tech-backed service

RideTandem’s proprietary technology allows passengers to book tickets and gives organisations data and insights into usage.

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Create routes from anywhere, to anywhere

Businesses can set up routes from anywhere, to anywhere in the UK and Germany. Our team will work with you to understand demand and then map out an efficient, cost-effective route.

  • Remote locations: Pick up employees within a short distance of their homes and drop them at the door. 
  • 24/7 shift patterns: Our flexible services run when public transport doesn’t - serving all shift patterns. 
  • “Last mile” service: Shuttle services to and from train stations, park and rides or other transport hubs.
  • Linking sites: Use RideTandem workplace transport to link different sites, buildings or campuses.
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Safety & compliance

We do not deduct ticket payments from employees’ wages, tickets are voluntary as workers book through our app. 

We’re dedicated to upholding the highest standards and all our transport operators are thoroughly vetted. RideTandem ensures all insurances, liability documentation, and licences are up to date before your service begins.

Get a quote for your routes

Get in touch and we can create a bespoke route for your business.

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passenger journeys
tonnes of CO2 avoided
earned by users of our services

Frequently asked questions

Want to find out more? Take a look at some of our most commonly asked questions.

See all FAQs
Can I see who is booked on/boards a particular bus?
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Yes, via our online Client Hub, you will be able to review all your passengers’ booking and boarding statuses. During live trips, you can see the passengers boarding the bus in real time as their QR code tickets are scanned.

What happens if something goes wrong with the bus?
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RideTandem shuttle buses are a fully managed service. Our 24/7 support team works to proactively manage your trips - looking ahead for issues like traffic and road closures. By doing this, we limit the number of trips that are delayed. If a bus breaks down, we work with our transport operators to source replacement buses or other transport to make sure all the passengers get to where they need to go.

Can I change the route of a bus once we've set it up?
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Yes, we will also regularly suggest better/alternative routes that might be better suited to your team's needs.

What do I need to do to set up a route?
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Please email or give us a call, we will meet to discuss what you need from the service and what your particular challenges are - whether it is boosting retention, improving recruitment, hitting sustainability targets or something else.

Still have a question?

Contact one of our team to see how we can support you.

Talk to us
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