Recruitment Agencies
Transport for agency workers that actually fills the shifts.
RideTandem is an ALP Service Partner providing shuttle services for recruitment agencies supplying industrial, warehouse and food-manufacturing roles. Workers book ahead in nine languages, pay after the journey so no-shows do not depend on a first paycheck, and our 24/7 team live-monitors every route - protecting your fill rate and client clawbacks.
The temporary-work market
No-shows are revenue leakage - and most of them come down to how workers get to site.
The core problem
Why recruitment agencies lose revenue on no-shows.
Because no-shows mean unfilled shifts, and unfilled shifts mean clawbacks from your end-client. Most workers on industrial contracts do not own cars, cannot reach rural sites, or simply cannot afford transport before their first paycheck lands. The agency eats the cost of every shift the client reports unfilled.
- First-week cash gap. New starters cannot pay up-front transport before payday, so they miss the shifts that build the placement. JRF UK Poverty Report, 2024
- Rural client sites. Out-of-town DCs and factories are not on bus routes, so workers without cars cannot reach them. DfT NTS 2024
- Compliance risk. Deducting transport from wages breaches minimum-wage rules and GLAA licensing. GLAA, 2024
- Client penalties. With 70% of warehouses hitting peak shortages, missed shifts turn into clawbacks and lost contracts. Logistics UK, 2025
The change
What changes when agency workers can reliably get there.
Fill rate climbs, clawbacks fall, and you get a compliance story to sell to your labour clients - all without breaching wage rules.
Shift fill goes up
Clients stop reporting unfilled shifts back to you, typically moving from the low-70s to mid-90s.
Clawbacks fall
Less revenue leakage from penalty clauses when shifts are reliably covered.
Wage-safe fares
Fares are voluntary, app-based and never deducted from wages - fully GLAA-aligned.
Live on a new site fast
Get a shuttle on a new client site within days, before the ramp - not weeks.
Service Partner status
Sell a compliance story to your labour clients as a named ALP Service Partner.
Language Rider App
EN, PL, RO, PT, ES, LT, LV, BG, DE - matching the agency workforce you place.
How it works
How a recruitment-agency shuttle works, step by step.
Client-site mapping
We identify which of your client sites need shuttle support most.
Book-ahead, pay-after
Workers book a seat up to a week ahead and pay after the trip, usually on payday.
Compliance and wage safety
Ticket payments are voluntary and never wage-deducted, keeping you GLAA-compliant.
Attendance reporting
Live boarding data proves worker attendance back to your end-client.
Results
What results do agencies see?
Before-and-after figures from RideTandem agency client data and named references.
| Metric | Before | After | Source / basis |
|---|---|---|---|
| No-show rate (rural client sites) | 20%+ | Single digits | RideTandem agency client data |
| Time to staff a new site | Weeks | Days | RideTandem ops SLA |
| Cost vs. taxi / coach | Baseline | Lower | Everest People Solutions reference |
| Compliance exposure | Wage-deduction risk | GLAA-aligned | GLAA licensing standards |
| First-week attendance | Cash-barrier risk | Pay-after-payday model | RideTandem product |
We've switched to using RideTandem as our sole supplier for worker transport. They're flexible, easy to work with and somehow always cheaper than other companies we've used in the past.
FAQ
Transport for agency workers, frequently asked questions
Workers reserve a seat via the Rider App up to a week in advance and pay after the journey, usually at their next payday. That means workers waiting for a first paycheck can still attend shifts.
Yes. For a typical new client site we can get a service live within days of demand being confirmed, with full compliance checks in place.
Yes. Ticket payments are voluntary and made through the app - nothing is deducted from worker wages, keeping the service compliant with UK minimum-wage rules and GLAA licensing standards.
Yes. You get live boarding telemetry per worker, which you can use to evidence attendance back to the end-client.
Yes. RideTandem is a named Service Partner of the Association of Labour Providers (ALP).
Fill more shifts. Lose fewer no-shows.
Talk to our agency team about rolling out a book-ahead, pay-after shuttle across your client base.